|
SUPPORT
[Monday - Sundays & Holidays: 10:00am - 10:00pm] - Emails allow 24 hours.
You must have internet connection while you are using the system at all times.
FORGOT PASSWORD:
If you forgot your password.
CLICK HERE
RE-INSTALL SOFTWARE:
CLICK HERE
RENEWAL:
CLICK HERE
After you try to login, you will be redirect to a payment screen.
ARE YOU A CURRENT CUSTOMER AND NEED TO REGISTER A SECOND COMPUTER? CLICK HERE
CONNECTION:
You MUST have Internet Connection at all times while you are taking your exam simulation. Specially, customers with Dial Up/Modem connection must remember this.
SYSTEM REQUIREMENTS:
-Internet Explorer 5.5 or above.
-Resolution: 800x600 pixels.
-Internet Connection is required until test is completed.
-Cookies enabled browser.
-Javascript enabled browser.
AOL USERS must use IE 5.5 or above.
PAYPAL PROBLEMS?:
Be sure your browser is set to accept cookies and javascript enabled.
Call 1-402-935-2050.
Another way to make a payment:
Go to www.paypal.com and send a payment to stateexam@mbonlinetest.com Paypal will send you a receipt via email. Please, email us a copy of this to activate your account (allow 24 hrs).
Payment by phone:
Call us directly to 727-821-2707 M-F
9:00am - 5:00pm EST.
How to
Enable your Browser Cookies
Cookies Enabled is a default setting
in both Internet Explorer and Netscape. If your cookies are disabled, follow
these steps to enable your browser cookies:
- Internet Explorer 6.x - go to
Tools, Internet Options, and click on the Privacy Tab. Here you can change
your settings for accepting or blocking cookies.
- Internet Explorer 5.x - go to
Tools, Internet Options, the Security Tab, click the Custom button and
scroll about 1/3 of the way down to see the options for Cookies, and make
sure both of the options have 'enabled' checked.
MICROSOFT INTERNET BROWSER:
We recommend you to always have the latest Microsoft update. VIEW FOR NEW UPDATES
COMPATIBILITY ISSUES:
Internet Explorer 5.5 or above. Screen resolution 800x600 pixels. Cookies enable browser.
AOL USERS:
AOL users can use AOL services as a connection however Internet Explorer 5.5 or above.
MAC USERS:
Our system is not compatible at this (since the letest version of MS IE is 5.2.2). We are working in a new version in order to support Mac users.
REPORTING A PROBLEM:
Be VERY specific when informing of any bug. Please, let us know your: Operating System, Brower, Browser version, Type of Internet Connection, what is the error message, where (name of page where this occurs). Please, include your telephone number (we will use this only if we need to contact you). Send us an email to: stateexam@mbonlinetest.com.
FINAL DISCLAIMER:
We do not provide support for any other products other than our Online System. If you have Operating systems, Internet, Setups, pop-up blockers software, or any other problem you must resolve this issue calling a PC Tech or the PC manufacturer.
www.mbonlinetest.com
stateexam@mbonlinetest.com.
|