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SUPPORT
[Monday - Friday: 9:00am - 5:00pm EST] - Emails allow 24 hours.

You must have internet connection while you are using the system at all times.
Your billing statement will show a charge from e-Managing Solutions for the payment of our services.

FORGOT PASSWORD: CLICK HERE

RE-INSTALL SOFTWARE: CLICK HERE

REPORTING A PROBLEM:
Be VERY specific when informing of any bug. Please, let us know your: Operating System, Brower, Browser version, Type of Internet Connection, what is the error message, where (name of page where this occurs). Please, include your telephone number (we will use this only if we need to contact you). Send us an email to support@mbonlinetest.com

DISCREPANCY WITH AN ANSWER?
Sometimes we have clients inquiring how we got an answer, we do not offer training, this is just a simulation application and the questions and answers posted are correct. Sometimes you will find a question with 10 lines, however the key question is only in 1 or 2 lines the rest is to confuse you, also keep in mind we use double negatives in order to do the exam simulation as realistic as possible to the State exam. However, if you feel there is something wrong send us the question, incorrect answer and the answer you think is correct via email to support@mbonlinetest.com this will be submitted for review. Please, DO NOT call our support phone number as that number is for the webmaster to resolve any login issues.

ARE YOU A CURRENT CUSTOMER AND NEED TO REGISTER A SECOND COMPUTER?  CLICK HERE

CONNECTION:
You MUST have Internet Connection at all times while you are taking your exam simulation. Specially, customers with Dial Up/Modem connection must remember this.

SYSTEM REQUIREMENTS:
-Internet Explorer 5.5 or above
-Resolution: 800x600 pixels.
-Internet Connection is required until test is completed.
-Cookies enabled browser.
-Javascript enabled browser.
-AOL USERS must use IE 5.5 or above
-Not compatible with MAC


To see if you have JavaScript enabled, click on this button.

  • If it is enabled, a message box will appear that says "You have JavaScript enabled and can properly use this website!"
  • If it is not enabled, no message box will appear. To use this site properly, you will need to enable JavaScripting on your browser.

To see if you have cookies enabled, click on this button.

  • If it is enabled, a message box will appear that says "You have cookies enabled and can properly use this website!"
  • If it is not enabled, a message box will appear that says "Cookies ARE NOT currently enabled! Please read below on this page for information on how to enable cookies." To use this site properly, you will need to enable cookies on your browser.
    • Note: JavaScripting must be enabled to use the Cookie Test.

 

How to Enable your Browser Cookies

Cookies Enabled is a default setting in both Internet Explorer and Netscape. If your cookies are disabled, follow these steps to enable your browser cookies:

  • Internet Explorer 6.x - go to Tools, Internet Options, and click on the Privacy Tab. Here you can change your settings for accepting or blocking cookies.
      
  • Internet Explorer 5.x - go to Tools, Internet Options, the Security Tab, click the Custom button and scroll about 1/3 of the way down to see the options for Cookies, and make sure both of the options have 'enabled' checked.
     


MICROSOFT INTERNET BROWSER:
We recommend you to always have the latest Microsoft update. VIEW FOR NEW UPDATES

COMPATIBILITY ISSUES:
Internet Explorer 5.5 or above. Screen resolution 800x600 pixels. Cookies enable browser.

AOL USERS:
AOL users can use AOL services as a connection however Internet Explorer 5.5 or above.

MAC USERS:
Our system is not compatible at this (since the latest version of MS IE is 5.2.2). We are working in a new version in order to support Mac users.

FINAL DISCLAIMER:
We do not provide support for any other products other than our Online System. If you have Operating systems, Internet, Setups, pop-up blockers software, or any other problem you must resolve this issue calling a PC Tech or the PC manufacturer.


www.mbonlinetest.com
support@mbonlinettest.com

 
©2002-2009 All rights reserved. Material offered at this site is for education purpose only. Information is 100% accurate as the best of our knowledge from our professional staff. All brand names, technical information and trademarks are the property of their respective owners.